Refund policy

Shipping Policy

Last Updated: September 13, 2026

At modsquad, we aim to process and deliver your orders as efficiently as possible.

1. Order Processing

Orders are normally processed within [1–3 business days] after order confirmation.

Processing times may vary depending on product availability, order volume, holidays, or other circumstances.

2. Delivery Time

Estimated delivery time is generally:

Within Pakistan: [2–7 business days]

Delivery times are estimates and are not guaranteed. Remote areas may require additional delivery time.

3. Shipping Charges

Shipping charges, where applicable, will be displayed during checkout or communicated to the customer before order confirmation.

Shipping charges may vary depending on destination, order size, weight, courier service, or promotional offers.

4. Delivery Address

Customers are responsible for providing a complete and accurate delivery address and contact number.

Please carefully review your information before completing your order.

modsquad cannot be held responsible for delays or failed deliveries caused by incorrect or incomplete information supplied by the customer.

5. Courier Delays

Once an order has been handed over to the courier, delivery may be affected by circumstances outside our control, including:

  • Weather conditions

  • Public holidays

  • Traffic or transportation issues

  • Operational problems

  • Remote-area delivery limitations

  • Incorrect or incomplete address information

  • Unsuccessful delivery attempts

We will reasonably assist customers in resolving delivery issues.

6. Failed Delivery

If the courier is unable to deliver an order because the customer is unavailable, the address is incorrect, or the customer refuses to receive the package, additional delivery charges or other consequences may apply depending on the circumstances.

7. Damaged Packages

If your package appears visibly damaged when delivered, please contact modsquad as soon as possible.

Where appropriate, we may request photographs or other evidence to investigate the issue.

8. Tracking

Where tracking information is available, it may be provided to the customer through the contact information supplied with the order.

9. Contact Us

For shipping questions or delivery assistance:

modsquad

Phone: 03085667666
Email: modsquad542@gmail.com